Private Student Relief is a consulting organization specializing in private student loan relief. We educate former college students on effective strategies to extinguish their private student loan debts, using debt validation techniques as outlined in the Fair Debt Collection Practices Act Law.

About Private Student Relief

Serving 29,000+ Borrowers Since 2015 · Operated by Joco

Private Student Relief is a consulting and matching organization operated by Joco, helping private student loan borrowers reduce their monthly payments by up to 50% through FDCPA-compliant strategies — no upfront fees.

29K+ Borrowers Helped
10+ Years Active
48 U.S. States
BBB A+ Accredited · ★ ★ ★ ★ ★ 4.91 / 5 · AADR member · FDCPA-compliant

* Ratings, BBB accreditation and AADR membership belong to our vetted partner provider. Verified on BBB.org.

Private Student Relief team consultation
94%
Client Satisfaction
Quick Answer

Who is Private Student Relief?

Private Student Relief is a consulting and matching organization operated by Joco since 2015, headquartered at 555 Anton Blvd, Suite 368, Costa Mesa, CA 92626. We help former college students reduce their private student loan payments by up to 50% through FDCPA-compliant debt validation, hardship negotiation and consolidation strategies, executed via a vetted partner provider with BBB A+ accreditation since 2016. We have served over 29,000 borrowers across 48 U.S. states — not available in South Carolina or Mississippi.

Joco corporate office
Joco
Operating Since 2015 · Costa Mesa, CA
Our Story

A Decade Helping Borrowers Take Control of Their Debt

Private Student Relief was established in 2015 as a consulting and matching organization operated by Joco, a California-based company headquartered in Costa Mesa. Our model was built around a single principle: borrowers facing private student loan debt deserve transparent, FDCPA-compliant guidance — not high-pressure sales or hidden fees.

Over the past decade, the consumer finance industry has seen no shortage of debt resolution firms making promises they couldn't deliver. We designed Private Student Relief differently. Instead of attempting to do everything in-house, we operate as a consulting and matching organization that refers qualified borrowers to a single vetted partner provider with proven track record, BBB A+ accreditation since 2016 and AADR membership.

"Borrowers should never feel like they have to navigate private student loan debt alone — or worse, walk into another high-pressure sales pitch. Our job is to make the process honest, simple, and verifiable."
— The Private Student Relief Team

Today, Private Student Relief has helped over 29,000 borrowers across 48 U.S. states reduce their monthly payments. Our partner provider holds BBB A+ accreditation since 2016 with a 4.91/5 rating across 1,085+ verified customer reviews. Our model has zero upfront fees and the initial consultation takes under 5 minutes.

By the Numbers

A Decade of Measurable Impact

Real numbers from real borrowers. All figures reflect cumulative results since the company's founding in 2015.

29K+
Borrowers Served
33K+
Plans Created
10+
Years Active
48
U.S. States Served
Mission & Values

What Drives Us Every Day

Three core values guide every conversation with every borrower. These are not aspirations — they are operating rules we apply to every case.

Transparency

Every fee, every timeline and every potential outcome is disclosed in writing before you sign anything. We do not use high-pressure sales tactics, and we explicitly clarify that our partner provider — not Private Student Relief — performs the actual debt validation work.

FDCPA Compliance

All relief strategies our partner provider executes are grounded in the Fair Debt Collection Practices Act and applicable federal regulations. We do not promise outcomes that depend on bending or breaking the law.

Client Empowerment

You retain full control of every decision. We educate borrowers on their options — including options that don't involve our services — so the choice you make is informed, not pressured. You can exit any program at any time.

Your Specialist

Meet the Expert Guiding Your Case

Every client works directly with a real specialist — not a call center. Our dedicated specialist brings years of experience in debt validation, lender negotiation and consumer finance consulting.

HS

Henry Silva

Private Student Loan Debt Specialist

Henry leads client consultation and strategy design at Private Student Relief. He has guided thousands of borrowers through FDCPA-compliant debt validation, hardship negotiation and consolidation strategies. Henry is the dedicated specialist behind our written guides and resources. View LinkedIn profile →

Client Strategy FDCPA Specialist 29,000+ Clients
Why Choose Private Student Relief

What Makes Us Different

Six concrete differences from typical debt resolution firms. These are operational facts — not marketing claims.

Private Loans Only

We exclusively help with private student loans — not federal loans, not credit cards, not other debt types. Specialization means deeper expertise.

Dedicated Specialist

One specialist works your case from consultation through plan design. No call centers, no rotating reps, no script-driven calls.

Zero Upfront Fees

The consultation, eligibility check, plan design and provider matching are 100% free. Partner provider fees are performance-based and disclosed in writing.

FDCPA Foundation

Every strategy is grounded in the Fair Debt Collection Practices Act and applicable federal consumer protection laws — no gray areas.

BBB A+ Partner

We refer all qualified clients to a single vetted partner provider with BBB A+ accreditation since 2016, AADR membership and 14+ years of industry tenure.

48 States Coverage

Active across 48 U.S. states (excluding South Carolina and Mississippi due to state-specific regulatory requirements). National service, local expertise.

Our Vetted Partner Provider

Backed by an Industry-Leading Provider

Private Student Relief refers all qualified clients to a single vetted partner provider with proven credentials in FDCPA-compliant debt validation. The provider operates under independent business credentials and is regularly audited for quality and compliance.

A+
BBB Rating Accredited since 2016
4.91/5
BBB Reviews 1,085+ verified
14+ yrs
Industry Tenure FDCPA specialist
AADR
Active Member American Association for Debt Resolution

BBB accreditation (A+ since 2016), 4.91/5 rating across 1,085+ verified customer reviews, AADR membership and 14+ years of industry tenure belong to our vetted partner provider — an independent firm that performs the FDCPA-compliant debt validation work. Private Student Relief, operated by Joco, is a consulting and matching organization that connects qualified borrowers with this provider; we do not perform debt validation directly. Provider credentials verifiable on BBB.org.

Real Client Reviews

What Borrowers Say About Us

Verified reviews from clients we referred to our partner provider, sourced from Better Business Bureau.

★ ★ ★ ★ ★

Everyone at the team had been so professional. My credit score has improved. I appreciate the reminder every month.

Rae · Aug 2025 Source: BBB.org
★ ★ ★ ★ ★

Everyone has been great. Customer service is the best always there to answer my questions. They are the best in the business. I would highly recommend them to anyone.

Ameer · Aug 2025 Source: BBB.org
★ ★ ★ ★ ★

I thank god for them, they really helped me out with my credit. Everyone is so nice and kind. Thank you guys for your support.

Margaret G. · Aug 2025 Source: BBB.org
★ ★ ★ ★ ★

It has been such a blessing in taking the stress away with their debt relief program!

Heather H. · Jul 2025 Source: BBB.org

Reviews shown belong to clients of our vetted partner provider, who holds a BBB A+ accreditation with a 4.91/5 rating across 1,085+ verified customer reviews since 2016. Private Student Relief refers clients to this provider after the initial eligibility consultation.

Frequently Asked Questions

Common Questions About Our Company

Direct answers to the most common questions about who we are, how we operate, and what makes our consulting model different.

When was Private Student Relief established?

Private Student Relief was established in 2015 as a consulting and matching organization operated by Joco. Our mission has always been to provide transparent, FDCPA-compliant consulting to private student loan borrowers — without the high-pressure sales tactics and hidden fees common in the industry. Over the past decade we have served over 29,000 borrowers across 48 U.S. states.

What is the legal structure of Private Student Relief?

Private Student Relief is operated by Joco, headquartered at 555 Anton Blvd, Suite 368, Costa Mesa, CA 92626. We are a consulting and matching organization — not a law firm, debt settlement company, debt consolidation company, or loan provider. We do not assume consumer debt, do not make payments to creditors, and do not provide legal, tax or financial advice.

How is Private Student Relief different from a debt settlement company?

Debt settlement companies typically negotiate directly with creditors and take a percentage of the settled debt as fee — often charging upfront. We operate differently: we are a consulting organization that helps borrowers understand their options and matches qualified clients with our vetted partner provider, who actually executes the strategy under independent business credentials. There are zero upfront fees, and the initial consultation is free.

Who is the partner provider you work with?

We refer all qualified clients to a single vetted partner provider — an independent firm with BBB A+ accreditation since 2016, AADR membership and 14+ years of FDCPA-compliant debt validation experience. The partner provider holds a 4.91/5 rating across 1,085+ verified customer reviews on Better Business Bureau. We selected this provider after due diligence on track record, regulatory compliance and client outcomes. For commercial reasons we don't publish the partner's name on our marketing site, but every matched client is introduced by name and signs directly with the provider.

How many clients have you served since 2015?

Since 2015, Private Student Relief has helped over 29,000 borrowers across 48 U.S. states. We have created 33,000+ personalized payment relief plans. Most clients see meaningful payment reduction within 90 days of program start, with full program completion in 18 to 60 months depending on loan balance and strategy applied.

Is Private Student Relief a member of any industry associations?

Our vetted partner provider is an active member of the American Association for Debt Resolution (AADR), the leading trade organization for debt relief providers in the United States. AADR membership requires adherence to a code of ethics, regular auditing and ongoing compliance with consumer protection standards. The partner provider also holds BBB A+ accreditation since 2016, which requires similar ongoing compliance reviews.

Why is Private Student Relief based in Costa Mesa, California?

Private Student Relief is headquartered at 555 Anton Blvd, Suite 368, Costa Mesa, CA 92626. We selected California as our base because of its consumer-protection-friendly regulatory framework for financial consulting firms and the strong concentration of student loan borrowers in the region. Despite being California-based, we serve borrowers in 48 U.S. states (excluding South Carolina and Mississippi).

Who can I contact at Private Student Relief?

For general inquiries, you can reach us at info@privatestudentrelief.com. For an eligibility consultation, complete the free 5-minute application at privatestudentrelief.com/apply/ and a specialist will contact you within 24 hours during business hours (Monday through Saturday, 8am–6pm PST). Our mailing address is 555 Anton Blvd, Suite 368, Costa Mesa, CA 92626.

Ready to Start?

Join 29,000+ Borrowers Who Reduced Their Payments

The eligibility check is free, takes 5 minutes, and comes with zero upfront fees. A debt relief specialist will contact you within 24 hours.

BBB A+ · ★ ★ ★ ★ ★ 4.91/5 · 29,000+ clients · 48 states