Private Student Relief is a consulting organization specializing in private student loan relief. We educate former college students on effective strategies to extinguish their private student loan debts, using debt validation techniques as outlined in the Fair Debt Collection Practices Act Law.

Contact Us · We're Here to Help

Get in Touch with Private Student Relief

Need help reducing your private student loan payments, or have a question about our consulting services? Reach us by email, phone, or the free eligibility form — usually a response within 24 business hours.

BBB A+ Accredited · ★ ★ ★ ★ ★ 4.91 / 5 · 29,000+ clients · 48 states served
Quick Answer

How do I contact Private Student Relief?

You can contact Private Student Relief by email at info@privatestudentrelief.com, by phone at +1 (888) 759-7274, or by completing the free 5-minute eligibility form at privatestudentrelief.com/apply/. For new clients seeking debt relief, the application form is the fastest way — a specialist will call back within 24 hours. Our mailing address is 555 Anton Blvd, Suite 368, Costa Mesa, CA 92626. Business hours are Monday through Saturday, 8 AM – 6 PM PST.

Four Ways to Reach Us

Choose the Channel That Works Best for You

Whether you are exploring debt relief options or are already a client, we have a direct channel for every type of inquiry.

New Client?
Start Here

The fastest way to get help. Complete the free 5-minute eligibility form — a specialist contacts you within 24 hours.

Apply Now → Free · No upfront fees

Email Us

For general inquiries, existing client support, partnerships, or any non-urgent question.

info@privatestudentrelief.com Response within 24 hours

Call Us

Speak directly with our team during business hours, Monday through Saturday.

+1 (888) 759-7274 Mon–Sat · 8 AM – 6 PM PST

Mail Us

For postal mail, legal notices, or correspondence requiring physical delivery.

555 Anton Blvd, Suite 368
Costa Mesa, CA 92626
Headquarters
General Contact Form

Have a Question? Send Us a Message

Use this form for general inquiries, existing client support, media questions, or partnership opportunities. If you are a new client looking for debt relief, the fastest option is the free eligibility form — it triggers a specialist callback within 24 hours.

Business Hours · Pacific Time

  • Monday – Friday8:00 AM – 6:00 PM
  • Saturday8:00 AM – 6:00 PM
  • SundayClosed

Send a Message

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When to Contact Us

Find the Right Channel for Your Inquiry

Not sure which contact method to use? Here's a quick guide based on what you need.

You're a New Client

Exploring private student loan relief for the first time? The fastest path is the free 5-minute eligibility form. A debt relief specialist will call you back within 24 hours.

Apply for Free Eligibility

You're an Existing Client

Need to update account information, ask a question about your program, or get support? Email us or call during business hours and our support team will assist.

Contact Support

Media, Partnership, or Vendor

For press inquiries, partnership opportunities, vendor proposals, or general business questions, use the contact form with the appropriate inquiry type selected.

Use Contact Form
Our Office

Headquartered in Costa Mesa, California

Private Student Relief is operated by Joco from our Costa Mesa headquarters, serving private student loan borrowers in 48 U.S. states. Our office is staffed during business hours for phone inquiries and walk-in mail receipt.

Frequently Asked Questions

Common Questions About Contacting Us

Quick answers about how to reach Private Student Relief, response times, and what to expect when you get in touch.

What is the fastest way to contact Private Student Relief?

The fastest way to reach us is the free 5-minute eligibility form at privatestudentrelief.com/apply/ — a debt relief specialist will call you back within 24 business hours. For non-relief inquiries, the next-fastest channel is phone at +1 (888) 759-7274 during business hours, then email at info@privatestudentrelief.com.

What are your business hours?

Private Student Relief is open Monday through Saturday from 8:00 AM to 6:00 PM Pacific Time (PST). We are closed Sunday. Emails received outside business hours are answered the next business morning, typically within 24 hours of submission.

How quickly will I get a response after I contact you?

Specialist callbacks from the free eligibility form happen within 24 business hours. Email responses to info@privatestudentrelief.com are sent within 24 business hours. Phone calls during business hours are answered live by our team. If we cannot answer immediately, you can leave a voicemail and we return calls the same business day.

Can I visit your office in person?

Our headquarters at 555 Anton Blvd, Suite 368, Costa Mesa, CA 92626 handles administrative operations and mail. We recommend phone or email contact for the fastest service. If you need an in-person meeting, please email info@privatestudentrelief.com in advance to schedule.

I'm an existing client and need account support. Where should I go?

Existing client support inquiries should be sent to info@privatestudentrelief.com or by phone at +1 (888) 759-7274 during business hours. If your inquiry relates to the partner provider's services (debt validation execution, payment scheduling, etc.), our support team will route your case to the appropriate provider contact under their independent business credentials.

Do you offer service in languages other than English?

Yes, our specialist team can assist clients in English and Spanish. When you submit the free eligibility form or call, you can indicate your preferred language and we will match you with a Spanish-speaking specialist if available.

What if I live in South Carolina or Mississippi?

Private Student Relief and our partner provider do not currently operate in South Carolina or Mississippi due to state-specific regulatory requirements. Residents of these two states are not eligible for our service. We actively serve borrowers in the other 48 U.S. states. If you reside elsewhere and are unsure, please email us with your state of residence to verify availability.

Real Client Reviews

What Borrowers Say About Us

Verified reviews from clients we referred to our partner provider, sourced from Better Business Bureau.

★ ★ ★ ★ ★

Everyone at the team had been so professional. My credit score has improved. I appreciate the reminder every month.

Rae · Aug 2025 Source: BBB.org
★ ★ ★ ★ ★

Everyone has been great. Customer service is the best always there to answer my questions. They are the best in the business. I would highly recommend them to anyone.

Ameer · Aug 2025 Source: BBB.org
★ ★ ★ ★ ★

I thank god for them, they really helped me out with my credit. Everyone is so nice and kind. Thank you guys for your support.

Margaret G. · Aug 2025 Source: BBB.org
★ ★ ★ ★ ★

It has been such a blessing in taking the stress away with their debt relief program!

Heather H. · Jul 2025 Source: BBB.org

Reviews shown belong to clients of our vetted partner provider, who holds a BBB A+ accreditation with a 4.91/5 rating across 1,085+ verified customer reviews since 2016. Private Student Relief refers clients to this provider after the initial eligibility consultation.

Ready to Reduce Your Payments?

Start Your Free Eligibility Check in 5 Minutes

Skip the wait. The eligibility form is free, takes 5 minutes, and triggers a specialist callback within 24 hours.